Security

Enterprise-Grade Security

Nutracie is built from the ground up with security, privacy, and compliance at its core. We protect your most sensitive research data with the same rigor applied to clinical-grade systems.

Certifications & Compliance

SOC 2 Type II

Certified

Audited annually by Deloitte. Covers security, availability, and confidentiality trust service criteria.

HIPAA

Compliant

Business Associate Agreement (BAA) available for Enterprise customers handling protected health information (PHI).

GDPR

Compliant

Full compliance with EU General Data Protection Regulation. EU data residency options available.

ISO 27001

In Progress

Certification expected Q4 2026. Information security management system aligned with ISO 27001 requirements.

21 CFR Part 11

Compliant

Electronic records and electronic signatures compliance for FDA-regulated customers.

GxP Ready

Available

Validated environment with qualification documentation available for GLP, GCP, and GMP workflows.

Security Architecture

Multiple layers of defense protecting your data at every level of the stack.

Encryption

  • AES-256 encryption at rest for all stored data
  • TLS 1.3 for all data in transit
  • Customer-managed encryption keys (CMEK) for Enterprise
  • Hardware security modules (HSM) for key management

Access Control

  • Role-based access control (RBAC) with fine-grained permissions
  • Single sign-on (SSO) via SAML 2.0 and OIDC
  • Multi-factor authentication (MFA) enforced by default
  • Session management with configurable timeout policies

Infrastructure

  • Deployed on SOC 2 certified cloud infrastructure (AWS, GCP)
  • VPC isolation with private subnets and network ACLs
  • On-premise and air-gapped deployment options for Enterprise
  • Geographic data residency: US, EU, APAC regions available

Monitoring & Response

  • 24/7 security operations center (SOC) monitoring
  • Real-time intrusion detection and prevention (IDS/IPS)
  • Automated threat intelligence feeds and anomaly detection
  • Incident response SLA: 1-hour acknowledgment, 4-hour resolution

Audit & Compliance

  • Comprehensive audit logging for all platform actions
  • Immutable audit trails with tamper-evident storage
  • Annual third-party penetration testing by NCC Group
  • Quarterly vulnerability assessments and remediation

Data Protection

  • Data classification and handling policies
  • Automated PII detection and redaction capabilities
  • Data loss prevention (DLP) controls
  • Right to erasure and data portability support

Responsible Disclosure

We take security vulnerabilities seriously. If you believe you have found a security issue in our platform, please report it responsibly. We commit to acknowledging your report within 24 hours and providing a resolution timeline within 72 hours.

Report vulnerabilities to: security@nutracie.com