Privacy Policy

1. Introduction

Nutracie, Inc. ("Nutracie," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nutracie.com, use our platform, or interact with our services. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, phone number, job title, organization name, and billing information provided when you create an account, request a demo, or contact us.

Usage Data: Information about how you interact with our platform, including IP address, browser type, operating system, pages visited, features used, session duration, and clickstream data.

Research Data: Genomic sequences, molecular structures, protein data, and other biological data you upload to or generate through the Nutracie platform. You retain full ownership of your research data at all times.

Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content.

3. How We Use Your Information

We use collected information to: provide, maintain, and improve our services; process transactions and send related information; respond to your inquiries and provide customer support; send marketing communications (with your consent); monitor and analyze usage and trends; detect, prevent, and address technical issues and security threats; comply with legal obligations; and enforce our Terms of Service.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with: service providers who assist in operating our platform (cloud hosting, analytics, payment processing); business partners with your explicit consent; law enforcement or regulatory bodies when required by law; and in connection with a merger, acquisition, or sale of assets, with notice to affected users.

5. Data Security

We implement industry-standard security measures including: AES-256 encryption at rest and TLS 1.3 in transit; SOC 2 Type II certified infrastructure; regular penetration testing and vulnerability assessments; role-based access controls and multi-factor authentication; and continuous monitoring and incident response procedures.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide services. Research data is retained according to your subscription terms and can be exported or deleted upon request. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal information; object to or restrict certain processing; data portability; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at privacy@nutracie.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and compliance with applicable data transfer frameworks.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: